Frequently asked questions

If you're considering Tallerio for your workshop, here are the answers to the most common questions. Can't find yours? Message us and we'll answer it in person.

Getting started

Request the 14-day free trial, no card: we set up your workshop in under 24 hours. If you've already decided, pick your plan on the pricing page and complete sign-up in a few minutes.
Not at all. Tallerio is designed for mechanics, not IT people. If you know how to use WhatsApp and a phone, you know how to use Tallerio. We do the setup for you and there's nothing to install.
Minutes, not weeks. Tallerio's flow follows a vehicle's real journey through your workshop: check-in, work order, repair and invoice. Each mechanic only sees what they need for their job.
Yes, two ways. Yourself, from the app, during the free trial too: in Clients you upload a CSV file (Excel exports one) and it creates the customers and their vehicles, with a preview before importing. Or we do it for you: when you subscribe to a plan you send us your file (from another program or Excel) and we load it at no cost.
No. Tallerio runs 100% in the browser. No installations, no manual updates, no servers to maintain: you always work with the latest version.

Pricing and plans

Tallerio has a fixed price based on your workshop's size, starting at €29/month + VAT (€24/month with annual billing). No per-mechanic fees or hidden features. Check all plans on the pricing page.
No, prices are shown excluding VAT. If you sign up as a company or self-employed professional, your invoice carries no VAT under the reverse charge and you account for it yourself. If you sign up as a private individual, your country's VAT is added at checkout. Every payment comes with a valid invoice for your accounting.
Yes, you can upgrade or downgrade at any time from your settings panel. Changes apply instantly and the price is prorated automatically.
No. You can cancel anytime from your panel, with no penalties or fine print. If you cancel, you keep access until the end of the period you already paid for.
Yes. We offer discounts for workshops that have just opened and for industry associations. Message us and we'll put together a personalized offer.

Invoicing and Veri*factu

Yes, in every plan. Tallerio generates your invoices with the official Veri*factu chaining and QR code and reports them to the AEAT. You activate it once in the settings and from then on you invoice as usual.
Nothing technical. You turn on Veri*factu from your workshop's settings and sign an authorization once (online if you're self-employed). From then on every invoice is recorded automatically, with no certificates to install or upload.
Yes. You create the quote from the work order, the customer approves it, and with one click it becomes an invoice. No retyping anything and no copy errors.
Yes. Invoices go out with your workshop's tax details and branding, as a PDF ready to print or send to the customer by email or WhatsApp.

Data and security

Your data is yours. We comply with the GDPR. We only store your information to provide the service, and you can export your customers, vehicles and invoices as CSV or PDF whenever you want.
Your data stays yours: you can export customers, vehicles and invoices as CSV from your panel, even after cancelling. If you ask us to delete the account, you have 30 days to change your mind and then we securely delete it.
No. Each employee has their own access with permissions based on their role: mechanics see their work orders, and only the admin accesses billing, pricing and business data.
Tallerio runs in the cloud, so it needs a connection. If the workshop wifi goes down, you can keep working from your phone on mobile data, and your information is safe: it doesn't depend on a workshop computer.

Daily use

Yes, Tallerio works on any device with a browser: computer, tablet or phone. There's no app to install. Open the browser, log in and manage your workshop from wherever you want.
Yes. The dashboard shows you every vehicle, its work order and who it's assigned to in real time. You know exactly where each repair stands without having to ask around the workshop.
Yes. Every vehicle has its own record with all past repairs, quotes and invoices. When the car comes back, you have its full history in front of you in seconds.
Yes. You can notify the customer by email or WhatsApp when their vehicle is ready for pickup, and share quotes and invoices without leaving Tallerio.
Tallerio is built specifically for auto repair shops, it's not a generic ERP adapted for the job. That means a learning curve of minutes (not weeks), a flow that follows a vehicle's real journey through your workshop, Veri*factu invoicing included in every plan, and a modern design your team will actually want to use.

Demo and support

Yes. You get a 14-day free trial, no card: we set up your workshop in under 24 hours and you can import your customers from a CSV file. If you subscribe afterwards, we migrate your data for you at no cost. If you just want to look first, the live demo opens with no sign-up and sample data.
In 15 minutes we'll show you Tallerio running with sample data: vehicle check-in, work orders, invoicing and analytics. No commitment and nothing to prepare, you just need a browser.
100%. Our entire support team is Spanish-speaking. We respond by email and WhatsApp during business hours (Mon-Fri, 9:00 AM-6:00 PM CET), within 24 hours.
Yes. We set up your workshop in under 24 hours and help you with the initial setup. You can import your customers yourself from a CSV, and when you subscribe to a plan we migrate your data for you, at no extra cost.

Still have questions? The best answer is seeing it in your shop.

Try Tallerio free for 14 days, no card. And if you'd rather see it first, we'll show you in a 15-minute demo.

No lock-inData protected (GDPR)Veri*factu in every plan
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