Work orders for auto repair shops: from a paper or Excel template to software
Open one order per vehicle, with its jobs, mechanics and parts. The customer signs it, the quote is built from it and the whole shop sees its status.
Work orders are included on every plan. Compare plans
- No card needed
- 14 days free
- We set it up in under 24 h
Are your work orders still in an Excel template or a carbon pad?
One sheet per car works until you have to find it, know where the job stands or prove what the customer authorized.
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The same sheet, filled in every time
Name, phone and plate written by hand at every check-in, then filed away.
With TallerioYou create the order by searching the customer by name, phone or plate.
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Nobody knows how the car is doing
To know if parts are missing or the car is ready, someone has to ask on the shop floor.
With TallerioEvery order has a status the whole team can see.
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Unauthorized work
With no signature and no accepted quote, any extra ends in an argument.
With TallerioSigned order and accepted quote before the repair starts.
What an auto repair work order contains
A work order gathers in one place the customer, the vehicle, what the customer says is wrong and the jobs to do. In Tallerio it is filled in on one screen:
- Customer and vehicle: name, phone, make, model and plate.
- Reported problem, quick categories (engine, brakes, oil, tyres and more) and estimated delivery.
- Jobs with their estimated hours and hourly rate: labor is calculated for you.
- Parts from the catalogue or typed in, internal notes and photos taken before the work.
Mechanics assigned to each job
In Tallerio mechanics are assigned per job, not to the whole order. Each person sees exactly what is theirs.
- One or several mechanics on each job, when creating the order or later.
- Assignment takes into account how many active orders each mechanic already has.
- When a mechanic starts a job, the order moves to In progress.
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Signed order and accepted quote before the repair
The order is created as a draft pending signature and printed for the customer to sign. Then you generate the quote, and the repair starts once the customer accepts it.
- The quote builds itself: one labor line per job and one per part.
- Diagnosis can be done before quoting.
- If extra work comes up on an order already invoiced, a new cycle opens with its own signature and quote.
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The statuses of a work order
Every order shows where it stands, and the list filters by status.
- Pending signature
- The order has just been created and awaits the customer's signature.
- Scheduled
- It comes from a confirmed booking and the vehicle has not arrived yet.
- New
- The vehicle is in the shop and work has not started.
- In progress
- Jobs are under way.
- Awaiting parts
- Work is on hold until parts arrive.
- Awaiting response
- A decision from the customer is pending.
- No activity
- The order is open, with no recent movement.
- Payment pending
- The work is done and payment is still due.
- Completed
- The repair is finished.
- Cancelled
- The order has been cancelled.
Only office staff change the status of an order. To complete it, no balance may be left on its invoices.
The path of an order, from check-in to invoice
Three moments, with the same data from start to finish.
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Features that connect with work orders
The order is the centre of the shop: it arrives from a booking and ends in an invoice.
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Appointments and online booking
The shop's calendar and online booking that end in an order already created.
See in detail -
Invoicing
The invoice comes out of the order, with partial payments and Veri*factu.
See in detail -
Customers and vehicles
History per customer and plate, ready at every visit.
See in detail -
WhatsApp reminders
How to notify your customers about appointments and quotes through WhatsApp.
See in detail
Frequently asked questions about work orders
What is worth knowing before you run your shop's orders with Tallerio.
Still have questions?
Questions about work orders? Try them for 14 days or write to us and we will answer.
Prefer to ask us directly? Message us on WhatsApp
Run your shop's work orders without templates or carbon pads
Try Tallerio free for 14 days, no card and no commitment. We set your shop up in under 24 h.